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Getting started
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Profile
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Badges
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Feathers
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Communities & Tribes
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Trips
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Change /Amend / Cancellation
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Group trips
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Flight ticket
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Hotels
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
Transfers
Why do I need to register with SuperCoucou?
~Join the community
**Get updates about your buddies
**Update your buddies on your travels
~Create and join tribes
~Book trips, hotels and flights
~Open/join group trips
~Get feathers
~Get special rates that are exclusive to Flockers
Why do I have to enter my nationality, first and last name correctly during registration?
Some products sold on SuperCoucou depend on nationality, but all bookings require the names to be exactly as written in your identification. If you enter your nationality or name incorrectly, our partners reserve the right to cancel your booking on the spot.
What should I do if I entered my first and/or last name incorrectly?
You can change your first and/or last name from your profile, but make sure that you haven’t book anything (especially flights) using the misspelled name. If you come across any other complications, contact us and we will do our best to solve any problems.
What necessary documents will I need before I travel?
You will need an entry Visa (if required), a passport or other identification that is valid for at least 6 months from your booking date. It is highly recommended that you buy travel insurance before your trip. It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. SuperCoucou does not accept any responsibility for the cancellation of your travel plans due to your incompliance with the necessary requirements.
I did not receive any emails (notifications, booking confirmations, etc) from SuperCoucou. Why is this happening?
Please check your spam or junk folders in your email.
Depending on the security settings of your email account, most (if not all) unidentified senders will be recognized as spam and automatically deleted after a period of time. Please set SuperCoucou as an identified user to receive any future emails. If the problem persists, please notify us as soon as possible and we will do our best to resolve this issue.
How does your website protect my credit card and personal information?
The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions.
SSL technology encrypts data before it is transmitted so that only the authorized recipient can have access to it.
I would like to receive less email notifications from SuperCoucou, how can I do that?
Go to your profile and click on “Edit Profile” next to your profile picture to edit your basic info and account settings. Here you can also choose your privacy settings as well as the email notifications you’ll receive from SuperCoucou.
Where do SuperCoucou reviews come from?
Reviews are written by SC users who have booked these tours, packages…etc, so you can be assured that the reviews you read are completely unbiased.
Does SuperCoucou offer travel insurance?
No. While SuperCoucou highly recommends getting travel insurance before traveling, we do not offer travel insurance on our platform for now. In some cases, especially high-risk trips, it is mandatory to have an insurance policy that covers the type of activities you will be doing.
