Terms & Conditions

Last Updated: February 5, 2018

 

1. Introduction

A. In this Privacy Policy, SuperCoucou is referred to as the “App/Site Provider”.

B.This Privacy Policy governs App/Site Provider’s collection, use, maintenance and disclosure of information from user (hereinafter referred to individually as the “User” or collectively as the “Users”) of the products and services provided by the App/Site Provider through the app/site with the name “SuperCoucou” or “SuperCoucou.com” (hereinafter referred to as the “App/Site”).

C. This Privacy Policy applies to all products and services provided by the App/Site Provider.

D. App/Site is a complete booking platform that provides third party products which are directly sold to the Users. App/Site Provider works with many suppliers, partners, or third parties, that handle all land arrangements for Users.

E. App/Site Provider manages payments and refunds as well as monitors quality, client satisfaction and the confirmations of Users’ bookings.

F. As for cancellations and booking changes, such can be directly done through the App/Site Provider which will automatically send all required data to the respective suppliers, partners, or third parties.

G. The products and services provided by the App/Site Provider are not targeted at an audience younger than 18 years old. Only children with a valid consent from their parents can travel with the App/Site Provider. If the App/Site Provider receives requests or accounts from anyone under 18, the App/Site Provider reserves the right to discard them.

H. The User hereby acknowledges and agrees that it is their responsibility thereof to review this Privacy Policy periodically and become aware of any modifications thereto.

I. If User provides App/Site Provider with information about other people travelling with User (for example, family members), User should make them aware of this Privacy Policy and any privacy collection notices with which App/Site Provider may provide the User.

2. Identification Information

A. Personal Information

App/Site Provider may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use or visit App/Site, register on the App/Site, and in connection with other activities, services, features or resources App/Site Provider makes available on the App/Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit App/Site anonymously. App/Site Provider will collect personal identification information from Users only if they voluntarily submit such information to App/Site Provider. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App/Site related activities.

B. Non-Personal Information

App/Site Provider may collect non-personal identification information about Users whenever they interact with App/Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to App/Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Cookies

A. App/Site may use HTTP Cookies or, as widely known, “Cookies” to enhance User experience. User's web browser places Cookies on their hard drives for recordkeeping purposes and sometimes for tracking information about Users.

B. User may choose to set their web browser to refuse Cookies, or to alert you when Cookies are being sent. If they do so, some parts of the App/Site may not function properly.

4. Collected Information

App/Site Provider may collect and use Users’ personal information for the following purposes:

A. Improvement of Customer Service Levels

Information provided by Users may help the App/Site Provider in responding to Users’ customer service requests and in supporting Users’ needs in a more efficient manner.

B. Personalization of User Experience

App/Site Provider may use information in the aggregate to understand how Users, as a group, use the services and resources that the App/Site provides.

C. Improvement of App/Site

App/Site Provider may use feedback you provide to improve our products and services.

D. Payment Processing

App/Site Provider may use the information Users provide about themselves when placing an order only to provide service to that order. App/Site Provider will not share this information with third parties except to the extent necessary to provide the service.

E. Management of App/Site

To send Users information they agreed to receive about topics App/Site Provider deems of interest thereto. To send periodic emails as the App/Site Provider may use the email address to send Users information and updates pertaining to their orders and/or services. Users’ emails may also be used to respond to Users’ inquiries, questions, and/or other requests. If User decides to opt-in to the App/Site Provider’s mailing list, User will receive emails that may include App/Site Provider’s (and affiliates’) news, updates, related product or service information, etc. If at any time the User wishes to unsubscribe from receiving future emails, App/Site Provider will be including detailed instructions for unsubscribing in the body of each email.

5. Protection of Information

A. App/Site Provider adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal information, username, password, transaction information and data stored on App/Site.

B. Sensitive and private data exchange between the App/Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Sharing Information

A. App/Site Provider will not sell, trade, or rent Users’ personal identification information to third parties.

B. App/Site Provider may share generic aggregated demographic information not linked to any personal identification information regarding App/Site anonymous visitors and Users with the App/Site Provider’s business partners, trusted affiliates and advertisers for the purposes outlined above.

C. App/Site Provider may use third party service providers to help with operating the App/Site or managing activities on its behalf, such as sending out newsletters or surveys.

D. App/Site Provider may share Users’ information with these third parties for those limited purposes as may be permitted by the Users.

7. Changes to Privacy Policy

A. App/Site Provider has the discretion to update this Privacy Policy at any time.

B. If and when the App/Site Provider opts for such, it will revise the updated date at the bottom of the App/Site.

C. App/Site Provider encourages Users to frequently review this Privacy Policy for any changes and stay informed of the manners, techniques and technologies used by the App/Site Provider to help protecting the Personal Information collected by the App/Site Provider from the Users.

Privacy Policy

Last Updated: February 5, 2018

 

1. Introduction

A. In this Privacy Policy, SuperCoucou is referred to as the “App/Site Provider”.

B.This Privacy Policy governs App/Site Provider’s collection, use, maintenance and disclosure of information from user (hereinafter referred to individually as the “User” or collectively as the “Users”) of the products and services provided by the App/Site Provider through the app/site with the name “SuperCoucou” or “SuperCoucou.com” (hereinafter referred to as the “App/Site”).

C. This Privacy Policy applies to all products and services provided by the App/Site Provider.

D. App/Site is a complete booking platform that provides third party products which are directly sold to the Users. App/Site Provider works with many suppliers, partners, or third parties, that handle all land arrangements for Users.

E. App/Site Provider manages payments and refunds as well as monitors quality, client satisfaction and the confirmations of Users’ bookings.

F. As for cancellations and booking changes, such can be directly done through the App/Site Provider which will automatically send all required data to the respective suppliers, partners, or third parties.

G. The products and services provided by the App/Site Provider are not targeted at an audience younger than 18 years old. Only children with a valid consent from their parents can travel with the App/Site Provider. If the App/Site Provider receives requests or accounts from anyone under 18, the App/Site Provider reserves the right to discard them.

H. The User hereby acknowledges and agrees that it is their responsibility thereof to review this Privacy Policy periodically and become aware of any modifications thereto.

I. If User provides App/Site Provider with information about other people travelling with User (for example, family members), User should make them aware of this Privacy Policy and any privacy collection notices with which App/Site Provider may provide the User.

2. Identification Information

A. Personal Information

App/Site Provider may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use or visit App/Site, register on the App/Site, and in connection with other activities, services, features or resources App/Site Provider makes available on the App/Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit App/Site anonymously. App/Site Provider will collect personal identification information from Users only if they voluntarily submit such information to App/Site Provider. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App/Site related activities.

B. Non-Personal Information

App/Site Provider may collect non-personal identification information about Users whenever they interact with App/Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to App/Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Cookies

A. App/Site may use HTTP Cookies or, as widely known, “Cookies” to enhance User experience. User's web browser places Cookies on their hard drives for recordkeeping purposes and sometimes for tracking information about Users.

B. User may choose to set their web browser to refuse Cookies, or to alert you when Cookies are being sent. If they do so, some parts of the App/Site may not function properly.

4. Collected Information

App/Site Provider may collect and use Users’ personal information for the following purposes:

A. Improvement of Customer Service Levels

Information provided by Users may help the App/Site Provider in responding to Users’ customer service requests and in supporting Users’ needs in a more efficient manner.

B. Personalization of User Experience

App/Site Provider may use information in the aggregate to understand how Users, as a group, use the services and resources that the App/Site provides.

C. Improvement of App/Site

App/Site Provider may use feedback you provide to improve our products and services.

D. Payment Processing

App/Site Provider may use the information Users provide about themselves when placing an order only to provide service to that order. App/Site Provider will not share this information with third parties except to the extent necessary to provide the service.

E. Management of App/Site

To send Users information they agreed to receive about topics App/Site Provider deems of interest thereto. To send periodic emails as the App/Site Provider may use the email address to send Users information and updates pertaining to their orders and/or services. Users’ emails may also be used to respond to Users’ inquiries, questions, and/or other requests. If User decides to opt-in to the App/Site Provider’s mailing list, User will receive emails that may include App/Site Provider’s (and affiliates’) news, updates, related product or service information, etc. If at any time the User wishes to unsubscribe from receiving future emails, App/Site Provider will be including detailed instructions for unsubscribing in the body of each email.

5. Protection of Information

A. App/Site Provider adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal information, username, password, transaction information and data stored on App/Site.

B. Sensitive and private data exchange between the App/Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Sharing Information

A. App/Site Provider will not sell, trade, or rent Users’ personal identification information to third parties.

B. App/Site Provider may share generic aggregated demographic information not linked to any personal identification information regarding App/Site anonymous visitors and Users with the App/Site Provider’s business partners, trusted affiliates and advertisers for the purposes outlined above.

C. App/Site Provider may use third party service providers to help with operating the App/Site or managing activities on its behalf, such as sending out newsletters or surveys.

D. App/Site Provider may share Users’ information with these third parties for those limited purposes as may be permitted by the Users.

7. Changes to Privacy Policy

A. App/Site Provider has the discretion to update this Privacy Policy at any time.

B. If and when the App/Site Provider opts for such, it will revise the updated date at the bottom of the App/Site.

C. App/Site Provider encourages Users to frequently review this Privacy Policy for any changes and stay informed of the manners, techniques and technologies used by the App/Site Provider to help protecting the Personal Information collected by the App/Site Provider from the Users.

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